Kelli Hays
Licensed Customer Care ProfessionalKelli has been a valued member of the agency since 2018, serving as our Human Resources and Hiring Manager. She is passionate about helping build a strong team culture and takes pride in knowing her work helps guide local families in a meaningful direction by preparing them for life's unexpected moments. Kelli brings an impressive educational background to her role, holding a bachelor's degree in Psychology from Baldwin Wallace University, a master's degree in Education from the University of Pennsylvania, and a Ph.D. in Marriage and Family Therapy from Texas Tech University. Her expertise in human behavior, education, and relationships helps her foster a positive environment for both employees and customers.